Is my parent talking to a real person?
No. They talk to a friendly AI voice, and it tells them so. It’s patient, it remembers what they said yesterday and it never rushes them.
What if something is really wrong?
If they sound unwell or confused, mention a fall, or don’t answer twice, you get an alert straight away. Kai is not an emergency service: in an emergency, call 999.
Do they need a smartphone or the internet?
No. Any phone that rings will do, landline or mobile. Everything you need is on your phone.
Who pays for the things they ask for?
You do, with your own card, only after you approve each one. Kai never holds their money or yours, and never asks them about money, codes or passwords.
What happens to what they say?
Calls are private to your family. We follow UK data protection law, your parent decides what goes in the note, and we never sell what they tell us.
When can we start?
We’re opening to a small group of families first. Join the list and we’ll be in touch with a start date. Joining is free and commits you to nothing.